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How We Handle Your Account Information

When you open an account with liputantoto login, your personal and payment details are protected under our strict privacy framework.

Data encrypted end-to-endDANA, OVO, GoPay, QRIS secureWithdrawal verification built-inYour consent controls what we use
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liputantoto login How We Handle Your Account Information
PRIVACY QUESTIONS

How to Contact Us About Your Data

Team online

Email Support

Send privacy requests, data access questions or deletion notices to [email protected]. We respond within 2 business days and verify your identity before releasing any personal information.

Live Chat

Open your account lobby and select 'Help' → 'Privacy & Security'. Our team is available 08:00–23:00 Jakarta time, seven days a week. Request transcripts of chats for your records.

Account Settings

Head to 'Account' → 'Data & Privacy' to update your contact details, review login history, revoke old sessions and manage cookie preferences without contacting support.

DATA SECURITY

How We Keep Your Account Safe

Login Protection

Every login attempt is checked against known suspicious IP ranges. If we detect unusual activity from a new device or country, we send a verification code to your registered phone number or email before granting access.

Payment Encryption

DANA, OVO, GoPay and QRIS deposits are processed through encrypted tunnels that meet international banking standards. We never see your full payment credentials—only a tokenised reference that lets us confirm the transaction cleared.

Withdrawal Verification

Before releasing funds to your bank account or e-wallet, we verify the destination matches your registered account. If you request a withdrawal to a new account, we hold it for 24 hours and send a confirmation code to your phone.

Session Cookies

Our cookies track your lobby session and remember your preferred game categories and language. Session cookies expire when you close your browser; persistent cookies stay for 90 days and help us spot account takeover attempts.

Data Retention Schedule

We keep your active-play data for as long as your account exists plus 36 months for tax and anti-fraud purposes. After account closure, we delete your personal details within 30 days and archive transactional logs for seven years as required by law.

Third-Party Audits

Our payment and data systems are audited annually by external security firms. Results and remediation plans are documented and available upon request through our privacy officer at [email protected].

Answers to Your Privacy Questions

Yes. Email [email protected] with the subject 'Data Access Request' and include your account username. We'll verify your identity and send a complete export of your profile, transaction history, login records and cookies data within 15 business days.

Go to 'Account' → 'Close Account' to initiate closure. We delete your name, email, phone and address within 30 days. Transaction records stay for seven years for compliance; you cannot remove those, but they're separated from your personal profile.

Your payment method token is deleted 90 days after your last deposit if your account remains inactive. If you close your account, all tokenised payment data is wiped immediately. The banks and e-wallet providers retain their own records per their policies.

No. We do not sell your data. We share only the minimum with payment processors (DANA, OVO, GoPay, QRIS operators) to verify and settle transactions, and with fraud-prevention partners to detect account takeover. All third parties sign data-protection agreements.

Yes. Every email includes an unsubscribe link at the bottom. SMS messages contain an 'STOP' instruction; reply 'STOP' to any SMS to remove yourself from promotional alerts. You'll still receive critical account alerts and withdrawal confirmations.

Check 'Account' → 'Login History' to see all active sessions and devices. If you spot an unfamiliar location or device, click 'Revoke' to log that session out immediately. Contact [email protected] if you need a password reset or security review.

We use session cookies for your lobby experience and analytical cookies to track gameplay trends. Visit 'Account' → 'Privacy Settings' → 'Cookie Preferences' to disable analytics cookies. Session cookies cannot be turned off without breaking the lobby, but you can clear them when you close your browser.

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